Profile

Ribbons

Gold Most Valuable Member

Contact Details

Helen Devos Children's Hospital
United States

Joan Rikli

Title

Joan Rikli

Bio

JOAN M. RIKLI, MBA, MSN, RN, CPNP-PC, NE-BC
2533 Mapleview St. S.E. • Kentwood, Michigan 49508
PROFESSIONAL EXPERIENCE

DIRECTOR OF NICU and Pediatric Services  SEPTEMBER 
HELEN DEVOS CHILDREN’S HOSPITAL  GRAND RAPIDS, MI

• Provide leadership, program development, administrative and clinical support for interdisciplinary team of over 750 staff. 24 bed pediatric critical care unit, 72 bed level III C Neonatal ICU, 36 bed Intermediate nursery, 24 bed pediatric heme/onc unit, 72 beds (3-24 bed units) of pediatric med-surg.

DIRECTOR OF NEONATAL SERVICES JUNE 2002-SEPTEMBER 2009
HELEN DEVOS CHILDREN’S HOSPITAL  GRAND RAPIDS, MI

• Provide leadership, program development, and administrative and clinical support for interdisciplinary team of 310 staff. 72 bed, level III C Neonatal ICU. 36 bed Intermediate Nursery.

MANAGER, WEST III SEPTEMBER 1999-MAY 2002
NICU & PEDIATRIC SPECIALTY CLINICS
MUNSON MEDICAL CENTER  TRAVERSE CITY, MICHIGAN

• Provided leadership, administrative and clinical support to the staff on a 21 bed Pediatric/Gynecology/Maternity overflow unit, a 12 bed level 2.5 NICU, and 4 Pediatric Specialty Clinics.

PEDIATRIC NURSE PRACTITIONER DECEMBER 1996-AUGUST 1999
PEDIATRIC NEUROSURGERY
UNIVERSITY OF MICHIGAN MEDICAL CENTER  ANN ARBOR, MICHIGAN

• Cared for inpatient and outpatient Pediatric Neurosurgery population.
• Participated in daily rounds, wrote inpatient notes and orders, did pre-operative histories and physicals.
• Follow up of patients in the outpatient clinics.

STAFF NURSE, HOLDEN NEONATAL ICU DECEMBER 1994-DECEMBER 1996
UNIVERSITY OF MICHIGAN MEDICAL CENTER  ANN ARBOR, MICHIGAN

• Cared for critically ill neonates in a 37-bed level III NICU.
• Precepted new staff and performed charge duties.

HOUSE MANAGER SEPTEMBER 1993-DECEMBER 1994
PEDIATRIC, PERINATAL, PSYCHIATRIC NURSING
UNIVERSITY OF MICHIGAN MEDICAL CENTER  ANN ARBOR, MICHIGAN

• Provided administrative support to nursing staff on 15 inpatient units during weekend and midnight shifts.

ASSISTANT HEAD NURSE FEBRUARY 1983-AUGUST 1993
HOLDEN NEONATAL ICU
UNIVERSITY OF MICHIGAN MEDICAL CENTER  ANN ARBOR, MICHIGAN

• Provided leadership, administrative and clinical support to staff nurses in level III Neonatal Intensive Care Unit.

STAFF NURSE, PEDIATRIC ICU SEPTEMBER 1981-FEBRUARY 1983
UNIVERSITY OF COLORADO HEALTH SCIENCE CENTER  DENVER, COLORADO

• Cared for critically ill children with medical and surgical problems.

Head Nurse SEPTEMBER 1979-AUGUST 1981
Adolescent Medical-Surgical Unit
UNIVERSITY OF MICHIGAN MEDICAL CENTER  ANN ARBOR, MICHIGAN

• Provided administrative and clinical support to staff of a 24 bed pediatric unit.

Staff Nurse, Holden Neonatal ICU JULY 1978-SEPTEMBER 1979
UNIVERSITY OF MICHIGAN MEDICAL CENTER  ANN ARBOR, MICHIGAN

• Provided nursing care to sick neonates in a 27-bed level III Neonatal Intensive Care Unit.

Staff Nurse, Adult Medical-Surgical Unit JULY 1977-JULY 1978
UCLA Health Sciences Center  LOS ANGELES, CALIFORNIA

• Provided patient care to adults with cardiac and GI disorders.

EDUCATION, CERTIFICATIONS & LICENSES

Education

University of Michigan, Ann Arbor, MI
Masters of Science in Nursing,
Pediatric Nurse Practitioner Program
1996

University of California, Los Angeles
Bachelor of Science in Nursing
1977

Licenses

Michigan Registered Nurse
Permanent ID# 4704123938
Expiration 03/31/2012

Michigan Nurse Practitioner
Permanent ID# 4704123938
Expiration 03/31/2013


Certifications

Executive Learning Institute, University of Michigan, March-November 2010

Coach the Coach Microsystems Training, Dartmouth University, April 2009

Exceptional Leader, February 2009

Certification in Nursing Administration, NE-BC, June 2007-present

Pediatric Nurse Practitioner Certification, NCBPNP/N, August 1996-present

Total Quality Management Team Leader, 1992

Neonatal Individualized Developmental Care and Planning, NIDCAP , 1992


Memberships

Sigma Theta Tau, Professional Nursing Honor Society

National Association of Neonatal Nurses

Michigan Organization of Nurse Executives

American Organization of Nurse Executives

American Association of Critical Care Nurses

Awards

Spectrum Health Publishing Achievement, October 2009

Spectrum Health Synergy Award for Sustained Improvement, October 2008

NICU Leadership Forum Spirit Award, April 2008

PRESENTATIONS

Strategies for Crisis Intervention, 2012 Neonatal Nurses Leadership Forum, Marco Island Florida , April 2012

Move Up, Move Over, Move Out: Career Options for Nurse Managers, 2009 NANN NICU Leadership Forum, Tucson, Arizona, April 2009

Acuity-adjusted Staffing, Nurse Practice Environments and NICU Outcomes, Poster presentation at NANN annual Educational Meeting,
Ft Lauderdale, Florida, September 2008

Improving the Health of Your Microsystem Through Increased Staff Engagement, Vermont Oxford Network NICQ biannual meeting,
Palo Alto, California, September 2008

Reduction of Catheter Associated Blood Stream Infections in the NICU with Staff Led Initiatives, Vermont Oxford Network NICQ biannual meeting, Chicago, Illinois, April 2008

Meeting Facilitation Skills and Quality Improvement 101, Central Shared Leadership Development Day, Grand Rapids, Michigan, October 2007

Kicking it Up a Notch: Creating Your Ideal NICU, 2007 NANN NICU Leadership Forum, Tucson, Arizona, May 2007

Holy Cow Batman, It’s Cerner, Cerner National Informatics Annual Meeting, Orlando Florida, October 2006

Implementation of Electronic Documentation in the NICU, Midwest Regional Users Group Meeting, Milwaukee, Wisconsin, May 2006

Pushing the Envelope on Visitation, NICU Leadership Forum, Marco Island, Florida, April 2006

Involving Families in Unit Business, NANN Leadership Meeting, Palm Beach, Florida, April 2004

The Electronic Health Record: Integrating People, Process and Technology, Leadership Academy, Spectrum Health, Grand Rapids, MI, April 2004

Decreasing Nursing Turnover by Promoting Nursing Autonomy (poster presentation), Presented at NICQ 2002, Vermont-Oxford Network, Montreal, Canada, September 2003

Newborn Assessment and Common Problems of the Newborn, Presented at Perinatal 101, Munson Medical Center, Traverse City, Michigan, March & September 2000 and March & September 2001

Management of the Child with an Externalized Ventriculo-Peritoneal Shunt, Presented at the University of Michigan, Ann Arbor, Michigan, June 1999

Family Centered Care in the NICU, Presented at the Perinatal Association of Michigan Annual Meeting, Traverse City, Michigan, October 1993

Principals of Family Centered Care, Presented at the University of Michigan Perinatal Nursing Conference, Ann Arbor, Michigan, May 1993

Children and Death, Nursing Support in the Bereavement Process, Presented at the National Nursing Leadership Conference, Ann Arbor, Michigan, May 1989

PUBLICATIONS

Publications: Implementation of an Electronic Documentation System Using Microsystem and Quality Improvement Concepts, Advances in Neonatal Care, Vol.9, No.2, pp53-60, April2009.

Evaluation and Development of Potentially Better Practices for Staffing in Neonatal Intensive Care Units, Pediatrics. 2006; 118 Suppl 2:S 134-40. November 2006

Implementation and Case-Study Results of Potentially Better Practices for Staffing in Neonatal Intensive Care Units, Pediatrics. 2006 Nov;118 Suppl 2:s141-6 November 2006.

Parenting the Premature Infant: Potential Iatrogenesis from the Neonatal ICU Experience, The Online Journal of Knowledge Synthesis for Nursing Volume 3, Number 31July 1996.

COMMITTEE INVOLVEMENT

National Association of Neonatal Nurses Board of Directors
Director at Large (SIG), 2013-2015

National Association of Neonatal Nurses/Vermont Oxford Network liaison for study: Acuity Adjusted Staffing, Nurse Practice Environments, and NICU Outcomes, 2007-2012.

Neonatal Services Lean Processes Steering Committee, 2012-present

Central shared leadership director liaison, 2007- present

Nursing Executive council, 2002-present

Children’s Hospital Shared Leadership council, 2010-present

Chair- Spectrum Health Career Advancement EXCEL Steering Committee, 2007-present

Member, Neonatal Intensive Care Quality Collaborative, Vermont-Oxford Network, 2002-present.

Staff Turnover and Retention Committee (STARS), 2002-2004.

Co-Chairperson, March of Dimes – Munson Medical Center, November 2000.

Member, Maternal/Child Shared Governance Council – Munson Medical Center, September 2000-2002.

Pediatric Nursing Administrative Representative on the Professional Practice Model Steering Committee, 1993-1994.

Chairperson, Pediatric/Perinatal/Psychiatric Nursing Practice Committee, 1991-1993.